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Westminster Village West Lafayette

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Westminster Village West Lafayette’s Management Company Ranked #1 in JD Power 2022 U.S. Senior Living Satisfaction Study

November 21, 2022 By Al Sommers

Life Care Services Awarded Highest Customer Satisfaction Among
Senior Independent Living Providers for the 4th Consecutive Year

Westminster Village West Lafayette, managed by Life Care Services®, An LCS® Company, announced that its management company ranked highest in customer satisfaction with independent senior living providers for the fourth consecutive year in the J.D. Power 2022 U.S. Senior Living Satisfaction Study. Westminster Village West Lafayette is proud to be a part of Life Care Services, which also achieved the highest score in all six factors of independent living resident satisfaction: resident activities, community staff, price paid for services received, resident apartment/living unit, community building and grounds, and dining. 

The J.D. Power 2022 U.S. Senior Living Studyexamines industry-level performance metrics of senior living providers and highlights the best practices that are critical to customer satisfaction, advocacy, and loyalty.

“Life Care Services is honored to again be recognized as the best in customer satisfaction among independent senior living providers,” said Joel Nelson, CEO of LCS, the parent company of Life Care Services. “Receiving this award for a fourth consecutive year is a significant accomplishment, especially considering our teams serve nearly 40,000 residents in more than 30 states. This award recognition is the result of our team’s focus on providing the best independent senior living experience for our residents.”  

Life Care Services ranked highest in independent living resident overall satisfaction with a score of 841 in the J.D. Power 2022 U.S. Senior Living Satisfaction Study, 24 points higher than the prior year. The study is based on responses from residents of the largest* U.S. independent senior living providers within the previous three years.

To schedule an experience and learn more about Westminster Village West Lafayette, request a visit online or call 765-463-7546. 

About Life Care Services® 

Life Care Services, An LCS Company, has the experience required to boost community financial performance, increase occupancy, and develop new lifestyle and health initiatives to meet consumer expectations and help communities thrive. With a long track record of excellence, Life Care Services sets itself apart from other senior living companies with its unique, comprehensive portfolio of support services. Life Care Services is the nation’s second largest operator of senior living communities and has expertise in the management of both Life Plan and Rental communities. From independent living to assisted living, skilled nursing to memory care, at Life Care Services, Experience Is Everything. For more information, visit lifecareservicesLCS.com.

*Independent living providers included in the study must have had at least 7,000 living units and could not solely operate entrance-deposit communities. Included assisted living/memory care providers must have had at least 10,000 assisted living and/or memory care living units. Living unit data based on the Argentum Largest Providers Report, 2021.

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  • About Us
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About Us

History
Mission & Vision
Board of Directors
Life Care Services

Senior Solutions

Independent Living
Assisted Living & Memory Care
Long-Term Care

Lifestyle

Services & Amenities
Dining
Fitness & Rehab
Surrounding Area

Health Services

Dimensions of Wellness
Village Care

Resources

Foundation
Financial Calculator
FAQs

Contact Us

Contact Form
News & Events

Purdue logo
2021 Best of Senior Living Logo
member badge Westminster Village West Lafayette
managed by LCS

Contact Us

2741 North Salisbury St.
West Lafayette, IN 47906

765-463-7546

info@wvwl.org

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